How do you calculate the shipping amount?
Suggested delivery fees can range between $0 (some Artists opt to not charge delivery at all as part of their service) – $100 depending on the delivery distance and size of the work. You may consider what it costs you to deliver and potentially pick-up the artwork – gas, transit, etc. – and factor that into your delivery price.
Do prices on the site include shipping fee?
No, prices do not include the shipping fee. This will be added on by the Artist once a request has come in and can be customized on a case-by-case basis within the "Price Adjustment" field of your booking convesation with a client. You may also add fees here for agreed-upon framing or installation services.
How can I create a discount for an art piece for a client?
Within the "Price Adjustment" field, add a subtraction symbol before the amount deducted. For example, to give a discount of $50, type in "-50" to create the discount. The discount will be applied and total including taxes recalculated.
How soon is it expected from the artist to deliver a piece?
Quick service is good service. As soon as a booking comes in, please reach out to start coordinating a delivery or pick-up. Aim to deliver or have arranged pick-up of the work within 5 business days.
What percentage of the shipping cost is retained by Partial?
Partial retains 4% of the shipping cost to cover credit card and transaction fees.
Who is responsible for delivery?
While uploading your artwork, we recommend offering both delivery and pick-up options. If you offer delivery, you should be responsible for delivering to the client and you may set your delivery fee online. Clients may also choose to pick-up directly from you. Should any assistance be required during the coordination process, you may contact us here 24/7 at email@example.com.
Can I deliver my artwork outside of my local area?
Yes, it is up to you to decide how far you’d like to deliver to.
Can I deliver my artwork via courier services?
Yes, and you may choose to factor this price into your delivery prices (although note that Partial’s artwork protection plan will be void for the duration of the delivery).
What happens if I receive an international request?
Should you receive an international request to purchase (not rent) of your artwork, calculate how much it will cost you to ship to them, and quote them a price for shipping. Partial retains 3% of delivery fees for processing fees. If you are based in the Greater Toronto Area and prefer to arrange professional shipping, please contact Millennial Art Services.
When packaging my items for delivery, is there a certain protocol or packaging of the artwork that is expected?
The expectation is that the artwork arrives safely and in-tact to the client’s home, and upon return if applicable. Most artwork is picked up by the client or delivered by the Artist, and bubblewrap and a bit of care is usually sufficient. There are great resources online for how to package artwork. Please take whatever measures are required to ensure your artwork stays safe, for everyone’s sake!
How can I deliver safely during Covid-19?
Delivery precautions during COVID-19: During your artwork delivery, please continue to practice social distancing and wear a protective face mask at all times. This includes avoiding common greetings (such as a handshake) and keeping a distance of at least 2 arms lengths away from one another. When possible, arrange for the artwork to be placed at the front door, ring the doorbell or call, and wait for retrieval. Ensure that there is someone waiting with the piece - do not leave the work unattended until it is picked up. Santize properly accordingly to official guidelines.
If the client is returning a rented painting, who pays for return delivery?
This can be addresed on a case-by-case basis. The artwork can either be returned by the client to the artist, or be arranged for pickup by the artist. Whether this comes with a fee to cover costs of pickup or be done free-of-charge may be at the discretion of the artist.