What payment methods do you accept?
We accept all major credit cards: Visa, Mastercard, and American Express.
Is there anything I can try for free?
Yep! You get access to a Pro account for 3 months upon sign up.
How can I upgrade my plan?
You can upgrade your plan anytime by logging into your Dashboard and selecting 'Settings'.
When will my credit card be billed?
Your credit card will be billed on a monthly or annual cycle (depending on your plan) from your date of activation.
How do I get paid for art rentals and sales?
Add your secure banking details into your Dashboard > Settings from any major bank. This information allows for us to send an auto-deposit of your funds to your account.
When do I get payouts for rentals or sales bookings?
Payouts will be deposited into your bank account within 3-5 business days after the artwork delivery or pick-up. You can setup your banking details in your Settings.
A customer has found that the artwork doesn't work in their space, but they still have some time left in their rental. What should I do?
If your customer wants to return the work within the first month, you may adjust the plan to conclude after the first month and Partial will charge them a CAD $20 cancellation fee that will be sent to you, and a CAD $15 processing fee from Partial. The first month's payment is non-refundable.
Why is Partial's transaction fee so low (or so high, depending on who you ask)?
Since we started Partial, our goal was to create a platform that entrepeneurial artists could use themselves. As such, the traditional model of a 50/50 split between a "gallery" and "artist" no longer applies. Partial is not a dedicated agent, but our team works to promote the platform and its group of artists as a whole. We believe that our transaction fees are a fair balance between expectations of the fine art market, and the "service fee" model of other non-fine art marketplaces. In addition to this fee allowing our small, lean team to continue building Partial, this fee helps cover credit card and other bank fees related to your transactions, as well as our 1% contribution to an arts organization.