Partial

Partial - Local + original art for rent.

About Us Why Rent? FAQs: For Artists FAQs: For Art-Seekers

Joining Partial

How do I register? It's easy. Sign up for Partial by clicking on this link [http://partial.gallery/ForArtists], and submit your portfolio or Instagram page for our review. Once accepted, you’ll be sent details for starting on your profile.

Is this directory open to international artists? Absolutely! We’re based in Toronto, Ontario, Canada, but we are a curated directory of independent and emerging artists around the world. We welcome your submissions and look forward to sharing your art with a greater audience.

Does it cost anything to be on Partial? No, it’s free! If you’re accepted to the directory, you can start uploading artwork and create your Artist profile to be listed at no cost to you. However, if you decide to upgrade to a Pro plan at any point, you can do that for $59 CAD annually (which isn’t too bad at all).

Uh, why would I ever want to upgrade if I can use Partial for free? There a few perks – advanced insights to learn about your art against others, useful rental and payment plans for new collectors and set decorators, and insurance protection for your art. The lower transaction fee on rentals/sales helps, too. But heck, we’re just happy that you’re on here!

I am a sculpture artist. Can I use Partial? Yes. Fine artists across pretty much all mediums can take advantage of Partial’s curated directory. Is your practice something very different or specific? Send us a note [mailto: support@partial.gallery] if you're not sure.

How can I reset my password? Change your password by logging into your Dashboard > My Account > Settings, or click “Forgot your password” when signing in if you’re locked out.

How do I close my account? You may close your account anytime by sending us an e-mail at support@partial.gallery. We’d be happy to close your account for you, though we cannot offer refunds for any Pro accounts.

Customizing My Profile

Billing

Art rentals & sales

When do I get payouts for rentals or sales bookings? Payouts will be sent via e-transfer within 8-10 business days after the artwork delivery or pick-up. It will be sent to the e-mail address associated with your account. This same policy applies to instalment payments from the client.

What is the cancellation policy for an art rental? For rentals, if your customer wants to return the work within the first month and you choose to accept, notify us at the Artist Help Desk (support@partial.gallery) and Partial will charge them a $35 CAD cancellation fee (which includes a $15 CAD processing fee from Partial). The first month's payment is non-refundable. You can arrange a return pick-up or delivery from the client for your art piece.

Are all rentals a minimum of 3 months? Personal, commercial and private rentals are a minimum of 3 months, while Trade Access rentals range from 1 week to 1 month in duration.

How much commission does Partial earn from an art rental or sale? Transactions for artists on the free Standard plan is subject to a 25% commission fee, and a 16% commission fee for artists on the Pro plan. This includes all processing fees, credit card fees, and a donation to an arts organization of Partial’s choosing.

Why is Partial's transaction fee so low (or so high, depending on who you ask)? Since we started Partial, our goal was to create a platform that entrepreneurial artists could use themselves. As such, the traditional model of a 50/50 split between a "gallery" and "artist" no longer applies. Partial is not a dedicated agent, but our team works to promote the platform and its group of artists as a whole. We believe that our transaction fees are a fair balance between expectations of the fine art market, and the "service fee" model of other non-fine art marketplaces. In addition to this fee allowing our small, lean team to continue building Partial, it also covers credit card and other bank fees related to your transactions, as well as our 1% contribution to an arts organization.

What is the Convenience Fee associated with a client paying by instalments? The Convenience Fee is 5% of the balance of the amount remaining on the artwork, and is retained by Partial for the administration and processing of the instalments.

What is the commission fee for damaged work? In the occasion of damaged artwork, Partial retains the original commission fees paid for the rental term. Artists will be reimbursed for the cost of repairing the artwork, or in the case repairs being impossible, the balance for the remaining value of the artwork, less Partial Inc.’s commission.

My Artwork

What is your policy regarding editions in the medium of photography? Your fine art photography must be produced in limited editions, signed, and produced on archival quality paper.

How do artists price their work? This is a great question, and one that we get asked a lot! As such, members of our Pro plan have access to our Pricing Guide that shows real life data of comparable art pieces and their value.

How much is the insurance rate? Artists who join Partial are automatically covered by Partial Inc’s. Protection plan for any artwork rentals. Partial Inc.’s insurance policy covers artwork up to a maximum value of $5,000 CAD.

What’s the purpose of the ‘Archived’ feature? This feature allows the Artist to hide specific art pieces from being displayed or visible on your profile page, rather than deleting them outright. You may choose to make them Live to the public again at any time.

How can I edit my art work image and details? Access your uploaded artwork catalogue and details through your Dashboard > My Artworks. You may edit this information at any time.

My artwork is currently unavailable or has been sold through another avenue. What should I do about that? We want you to be in control of your inventory, and it helps to be flexible as different opportunities arise! Partial is here as a tool for you, and you can mark your artwork as 'Unavailable' anytime through your Dashboard. Choose to continue displaying the work as part of your catalogue for people to view (but not be able to rent or purchase), archive the work, or delete it from your profile altogether.

What steps do you take if something happens to my art piece? Should damage occur to your art piece (either reported by the client or by you, the Artist), Partial will take over communications to resolve the case with the Client directly to seek compensation for damage or for the full value of the work less paid fees and Partial's commission.

What to do if suddenly, an art piece that was available becomes unavailable and it has been paid for by the client? You will be able to accept or decline a booking when it comes in. A declined booking results in a refund issued back to the Client.

Shipping & Delivery

How do you calculate the shipping amount? We've offered suggested delivery fees as a general guideline based on what other local artists in Toronto have been comfortable with (in fact, some prefer to not charge delivery at all as part of their service). You may consider what it costs you to deliver and potentially pick-up the artwork – gas, transit, etc. – and choose to factor that into your delivery price.

Do prices on the site include shipping fee? No, prices do not include the shipping fee. This can be added on by the Artist once a request has come in and can be customized on a case-by-case basis.

How soon is it expected from the artist to deliver a piece? Quick service is good service! As soon as a booking comes in, you should reach out to start coordinating a delivery or pick-up. Ideally, the client should have the work in the space within 5 business days.

What percentage of the shipping cost is retained by Partial? Partial retains 3% of the shipping cost to cover credit card and transaction fees.

Who is responsible for delivery? While uploading your artwork, we recommend offering both delivery and pick-up options. If you offer delivery, you should be responsible for delivering to the client and you may set your delivery fee online. Clients will pick-up directly from you. Should any assistance be required during the coordination process, you may contact us here 24/7 at support@partial.gallery.

Can I deliver my artwork outside of my local area? Yes, it is up to you to decide how far you’d like to deliver to.

Can I deliver my artwork via courier services? Yes, and you may choose to factor this price into your delivery prices (although note that Partial’s artwork protection plan will be void for the duration of the delivery).

What happens if I receive an international request? Should you receive an international request to purchase (not rent) of your artwork, calculate how much it will cost you to ship to them, and quote them a price for shipping. Note that Partial will retain a percentage of this shipping cost for processing.

When packaging my items for delivery, is there a certain protocol or packaging of the artwork that is expected? The expectation is that the artwork arrives safely and in-tact to the client’s home, and upon return if applicable. Most artwork is picked up by the client or delivered by the Artist, and bubblewrap and a bit of care is usually sufficient. There are great resources online for how to package artwork. Please take whatever measures are required to ensure your artwork stays safe, for everyone’s sake!

Can’t find your answer here? Contact us anytime at customercare@partial.gallery.