Still have questions?
Contact us.

Can I buy the piece of art without renting?
Absolutely – just select “Own” when submitting your request.
If I decide to keep it, does my rent go towards owning the art?
Yes – your rental fees will be deducted from the price of the art piece. You just pay the difference (or switch to rent-to-own), and the art piece is yours!
Can I extend my rental period?
In most cases, yes, as long as it hasn’t been requested by another customer. You can request an extension at anytime and the extension gets added to the end of your current rental period. Extensions start at 3 months.
Can I rent my art piece for less than 3 months, or more than 9?
Residential: The minimum rental period is 3 months, which is a comfortable block of time to get to enjoy the piece in your place, while also ensuring that it is still worthwhile for the efforts of the artist. The longest you may rent up-front is 9 months. At the end of the 9 month rental, you have the option to renew for 3 months, or pay the difference and own it outright.
Commercial spaces or staging rentals: Pieces may be rented for a minimum of 1 month.

OR

Residential: The minimum rental period is 3 months, which is a comfortable block of time to get to enjoy the piece in your place, while also ensuring that it is still worthwhile for the efforts of the artist. The longest rental is 9 months and at the end of the 9 month, you have the option to pay the difference and own it outright.
Commercial spaces or staging rentals: Pieces may be rented for a minimum of 1 month.

Of course, in both cases, some exceptions apply - contact us and we can work out an arrangement.
What happens if the art gets damaged?
In the unlikely situation of artwork being damaged during a rental period, the renter is responsible for damages for the artwork. We recommend notifying your home contents insurance provider so that they may include a note about the artwork in your policy.
Do I have to pay the full amount up front, or can I be billed monthly?
You may choose to pay the full amount or be billed automatically on a monthly cycle.
Do you deliver outside of the Toronto area?
We currently do not deliver outside of the Toronto area, but renters beyond our delivery zones are welcome to arrange a pick-up of the artwork from our Toronto office during business hours.
Can I choose a delivery time that works for me?
With Basic Delivery, you will be given a few 3-hr window options to choose from. With Premium Delivery, we can work out an exact time together.
Is the artwork ready to hang?
Always.
How do I hang the artwork?
For dry wall, all you need is a hammer, a measuring tape and a picture hook (you can purchase them from us when you pick up your art or we recommend these hooks from Amazon). They hold up to 30lbs so you don’t have to worry that it will fall down or damage your wall. Check out our snazzy tutorial.
For more complex surfaces, like concrete or brick, it would be best to consult a professional or choose to add Professional Hanging to your checkout options and we can work with you so that we bring the appropriate tools.
Does the artwork I rent come with an artwork release for productions and photography?
Artwork on Partial’s site may be used on sets for productions, styling, and staging / interior design purposes. Commercial use of the artwork beyond the scope of these uses must be disclosed at the time of the rental.
How do I return the artwork at the end of my rental cycle?
You may drop off your artwork by appointment to our downtown Liberty Village location, or schedule a pick-up.

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